Balanced Scorecard (BSC) is both a measurement and a management tool that enables organizations to clearly articulate their vision and strategy, translating them into executable goals, critical success factors and key performance indicators. BSC provides feedback from internal business processes and external outcomes to continuously improve strategic and tactical performance.
When fully deployed, the Balanced Scorecard transforms strategic planning from a boardroom exercise into the guiding principles of an enterprise. Our BSC practice is based on four processes:
Translate the strategy into operational goals;
Communicate the strategy and link it to corporate, executive and individual performance;
Validate the business plan against the performance measures of the strategy; and
Leverage feedback and insights to adjust the strategy to the reality of the business.
